Terms and Conditions
The terms "We" / "Us" / "Our" / ”Company” / "Teacher" / "Tutor" / "Team" / "Support" / "Website" / "MathYug" individually and collectively refer to website mathyug.com and it's administrators.
The terms "You" /"Your" / "Yourself"/ "Customer"/ "Student" / "User" / "Visitor" (singular or plural) refer to the users (registered and non-registered) of the website mathyug.com.
The terms "Membership" / "Product" / "Course" / "Service" / "Order" (singular or plural) individually and collectively refer to the services provided by "Us" to "You", which includes (but not limited to) videos, notes, assignments, PDFs, practice tests, quizes etc. There are several "Courses" with their respective offerings of videos, notes, assignments, PDFs, practice tests, quizes etc. , which are clearly mentioned on respective descriptions and/or pages.
This page states the Terms and Conditions under which you (Visitor) visit and/or use this website (“Website”). Please read this page carefully. If you do not accept all the Terms and Conditions stated here then immediately stop using this Website. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website. In case of any dispute, the decision of MathYug will be final and abiding.
USE OF CONTENT
All third party logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. All the content on the website is informative and prone to errors. It is users responsibility to contact MathYug support in case of any confusion, error or discrepancy. MathYug is not liable for any loss due to the error in the content provided on the website.
All the contents of courses including but not limited to videos, notes, assignments, PDFs, practice tests, quizzes etc. are the copyright material of Ashish Kumar (creator of courses and their content) and mathyug.com. Under the course purchase you are licensed to use the content of course for your personal use only upto the expiration of your course.
Courses purchased separately and/or purchased in bulk/groups are bound to the same terms and conditions mentioned on this page.
You must not sell or modify the content of this Website and/or Course or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.
The price of services and/or product is subject to change without prior notice.
Course duration is the total length of videos a course have and is mentioned on the course page.
Course duration is informative and estimated to give a rough idea of total length of all videos in a course hence cannot be considered 100% accurate.
There are many scenerios where the duration of course could be modified. MathYug reserves the right to modify course duration at its own discretion.
For instance, if a user reports error in a video then that video could be replaced with another video to correct the error hence the course duration would be modified.
MathYug will not be liable for loss of any kind due to inaccuracy in the course duration information.
COURSE START DATE AND EXPIRATION OF COURSE (VALIDITY)
Course "start date and time" is the "date and time" at which user initiates the course purchase on the website and to have instant access to the course user has to complete the payment successfully on the payment gateway. If user changes his/her mind then it is his/her responsibility to cancel the purchase manually or contact support for the same. Completing the payment later on the same purchase will not change the course start date and time.
The expiration date and/or time period(validity) user has access to course is indicated on the course page and/or course purchase page.
If a user has to dispute the start date and/or expiry date then it should not be later than 48 hours of the expiry of the course. After 48 hours of expiry of the course we do not entertain any request to correct or dispute start date and/or expiry date of the course.
In case no expiration date and/or time period has mentioned for a course, the maximum time period will be applicable to that course.
The maximum time period (validity) to access single course shall not be greater than 6 months or 180 days, whichever is earlier.
Course validity is more than enough to cover the whole course duration hence the validity of a course cannot be changed or extended after the purchase under any circumstances.
If a user is unable to complete the whole duration of course within the validity of course then to extend the validity the user has to purchase the course again.
The following are some of the different validity options available on the website..
1 Month = 30 Days
3 Months = 90 Days
6 Months = 180 Days
One Year = 365 Days
REFUND AND CANCELLATION POLICY
Refund and Cancellation policy is a part of terms and conditions and equally binding to the users.
Detailed refund and cancellation policy is available here.
The course content is provided as it is with no warranty and no guarantee. Under no circumstances the company is liable for any loss or damage of any nature caused due to the use of course.
Course content index is visible to all visitors irrespective of their purchase status. No additional content in any course will be provided after purchase other than the visible in the course content index.
Course content, content index and the price of course are subject to change without any prior notice.
The course is meant for self learning and is not a substitute for traditional education including but not limited to school and tuition.
MathYug claims no guarantee and/or warranty of any kind including but not limited to, that user can score higher marks using their courses, user can clear any examinations using their courses, questions discussed in the courses are important in for any examination etc. What a user can achieve using the courses is solely depends on the hard work, concentration, mental ability and perseverance of the user. The important questions and/or exam related information based on course are purely informative and instructional, not any kind of claim. If a user has confusion with any content said/mentioned in the course that seems to be a claim then its user's responsibility to clear it with MathYug before implementing and/or taking actions based on the said/mentioned content.
Every efforts has been made to provide perfect content in the course and/or on the website, but sometimes, due to unavoidable circumstances/situations you might found errors in the content provided on the website and/or in the course. You are advised to exercise prudence while using the website and/or course. Under no circumstances we are liable for any loss or damage due to error in the content of course and/or website.
COURSE CONTENT ACCESS AND USER ACCOUNT
Courses are on One Account – One User basis (unless otherwise stated in the course). One account on the website is meant only for one user who has purchased the courses using that account. Account, courses and/or memberships on the website are non-transferrable.
Sharing account with other user/users either online or offline is prohibited and will be considerd as fraud on user side (i.e. user is fraudster). The same will lead to permanent block/ban of the account without any compensation/refund.
It is user’s responsibility to secure the username, email, and password and do not share it with anyone.
Account transfer and purchased courses transfer is not allowed. If a user transfer his/her account to anyone and/or provide access to his/her purchased courses to other user (whether registered or non-registered), the same will be considered as a fraudulent activity and the user's account will be suspended immediately without any refund/compensation.
Name and billing details are mandatory on the website, as they might required by Govt. of India for audit and other taxation purposes. Providing fake, incomplete and/or incorrect name and billing details will lead to permanent account suspension without any refund/compensation. The user account will be marked fraudster.
- To avail discounts, COUPON must be applied before the payment.
- After payment there is no way to avail any discount from Coupon.
- Coupons are valid for a limited time only. We reserves the right to modify or cancel coupons at any time.
- If you do not purchase the qualifying items added to your Cart when the coupon is in effect, the discount will not apply.
- The coupon applies only to qualifying items displaying on the coupon offer.
- The coupon offer will not be valid until it is applied to the qualifying item.
- The coupon is limited to one coupon per customer unless otherwise stated in the offer specifically.
- Coupons are void where prohibited.
- Consumer is required to pay any applicable sales tax related to the use of the coupon.
- Offer good while supplies last.
- Coupons are void if restricted or prohibited by law.
The terms and conditions mentioned on this page are binding to each user (registered and non-registered) of this website. Any action by user against the terms and conditions would lead to permanent ban / suspension of account without any compensation and/or refund.
We reserve the right to reject our services to anyone with/without providing any reason. If any user who is explicitly told, either on social media or on any platform where the same courses and/or memberships as on MathYug is providing, that the user is banned, prohibited and/or forbidden to use our services and/or purchase our products and the user still uses a fake and/or real account to access our services, then the user will be considered as fraudster and all the user's accounts will be permanently suspended without any compensation and/or refund.
MAINTENANCE MODE / TECHNICAL FAILURE
We reserves the right to put the website on Maintenance Mode for the regular maintenance, upgradation, editing and/or other technical purposes.
Users cannot be able to access the website during the maintenance mode.
As with any website, mathyug.com is also prone to failures. The company is not liable for the missing or not working part or features of the website before/during/after the failure. It’s users responsibility to highlight the not working or missing part or feature to MathYug for rectification.
No compensation of any nature will be provided to any user because of any kind of loss or limited functionality due to maintenance mode and/or technical failure.
MULTIPLE PURCHASE OF THE SAME COURSE
If a user, intentionally or unintentionally, purchases a course before the expiry of previouse purchase of the same course then that situation will be handled in either of the following two ways. In either of the following ways, user has to contact the MathYug support for the further actions.
(1) The course validity will be extended after the expiry of previous purchase of the same course.
(2) If the validity of previous purchase of the course is not expired then the MathYug Support will initiate a refund for the second purhcase only on the user's request.
As the multiple purchase is the user's decision whether intentional or unintentional, the user has to pay the Payment Gateway fee and other processing fee which is upto 5% of the refund amount. The final amount will be informed to the user and deducted from the refund amount.
"Membership" / "membership plan" on the website refers to the package of multiple predetermined courses with longer validity and sometime additional discounts, hence all the terms and conditions of individual courses in addition to the following are equally applicable on the membership as well.
Courses available under a membership plan, their validity, prices and all other details are listed on the respective membership page and are subject to change without prior notice.
No additional courses other than mentioned will be provided in a membership plan.
Validity of a membership cannot be extended under any circumstances. If a user need longer access than the membership's validity then user has to purchase the membership again after the expiry of previous membership.
If nothing is mentioned about the validity on the membership purchase or home page, then the maximum time period (validity) to access the membership shall not be greater than 6 Months or 180 days, whichever is earlier.
Most of the individual courses have the same content as the courses offered in the membership plan, however they are different products and can be purchased separately.
Users can buy individual courses as well as membership at the same time, however merge, cancellation and/or refund of those courses offering the same content in individual course as well as in courses under membership, is not allowed under any circumstances.
Bulk purchase of courses by a user and membership are not the same. User can bulk purchase any number of courses, as per user's choice, either in single transaction or in multiple transactions, however membership contains a package of courses predetermined by MathYug itself and can only be purchased in a single transaction.
If there is any confusion regarding validity, course content, videos etc of the membership then it is user's responsibility to contact MathYug for answers to their queries before purchase.
Membership once purchased cannot be cancelled and is non refundable.
MathYug reserves the right to reject its services to anyone.
Support is only available for technical issue in accessing the account, payment and/or course/membership. Support will only be provided on the Email.
Any kind of derogatory and/or abusive Email/responses to the support Email by user will lead to permanent suspension of account and course/membership without any kind of refund/compensation.
Support is not a part of any paid service and/or of MathYug. It is a voluntary FREE OF COST service offered by MathYug. Hence, MathYug reserves the right to reject support to anyone especially to those who uses derogatory and/or abusive language with MathYug Support Team.
ACCEPTABLE WEBSITE USE
(A) Security Rules : Visitors are prohibited from violating or attempting to violate the security of the Website, including, without limitation,
(1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access,
(2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation,
(3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or
(4) sending unsolicited electronic mail, including promotions and/or advertising of products or services.
Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules : Visitors may not use the Website in order to transmit, distribute, store or destroy material
(a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation,
(b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or
(c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of mathyug.com or their breach of the terms.
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service.
In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
In the rare case, if company held liable for compensation and/or refund then the compensation and/or refund amount (combined) shall not exceed the total amount user paid to the company.
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.